These are my links for February 27th from 11:28 to 11:44:

  • Web Strategy Matrix: Google Buzz vs Facebook vs MySpace vs Twitter – The ever insightful web strategist Jeremiah Owyang from Silicon Valley offers a long view comparison between the major social status update services (Google Buzz, Facebook, Twitter and MySpace) and the opportunities and challenges in the future.
  • Facebook PayPal Deal Spurs International Ad Sales – Facebook are starting to dip their toes more fully into the waters of ecommerce directly with members, after initial experiments with in-network currency. This is good news for content producers as it s signals Facebook are avoiding the follies of their declining big brother MySpace by aggregating the people then failing to offer a marketplace. Hopefully good news for musicians – signalling Facebook could, I believe, become THE new destination for independent music online.
  • The next great red herring after social media – Paul Grant from Creation Healthcare (who I work with as an Associate) with an interesting take on digital strategy: back in the '90s 'webmasters' were the high ticket earning 'gurus' who educated mere mortals as to how to set up a web page. Today's social media gurus will have their day ("Imagine if I recommended that we define an “iPad Strategy” – you may think I was a little over-zealous") – I actually think they are already deadweight. Engagement is a 'real world' issue and strategy needs to focus on how digital supports core business objectives.
Share

These are my links for February 13th from 10:29 to 11:44:

  • Warner Music to quit streaming online? – I'm not sure if this story just relates to New Zealand, but it's intriguing to see that Warners, the smallest of the 'big 4' record labels, is considering withdrawing from the popular yet profitless streaming space and setting up rival premium subscription services. This to me is a return to the segregated bad old days of 2002 when different labels got together to establish seperate e-tail services – all of which failed miserably. Punters don't care WHICH label a band is on (unless it's a specialist indie), just that the service is good, affordable and has lots of what they like. So unless Warners (a massively loss making company who may struggle to see it through this decade) can get other majors on board, this idea is dead in the water. We're building too many boats here with not enough passengers.
  • Dotty Mummy :A wry and humorous look at one Mummy’s struggle through life – Sometimes the internet can be a dark as well as uplifting place. I came across this lady's Twitter feed as people were asking about her on Twitter due to a suicidal blog and Twitter post. Thanks to a quick Twitter led rescue mission by one of her online friends, Dotty was rescued and taken to hospital after taking a lethal overdose. Her blog is heartfelt reading too: with little written to disguise her identity (which has led to her survival) she writes emotively about her life as a mother, battling depression and a marriage break down. Yet there's a downside: Dotty's disclosure of her difficult choices, and the comments made by readers criticising her, accelerated her path towards suicide. To me, Dotty's struggle symbolises the light and dark of social media: it acts as a life line for those without a voice, but can be a damning void of faceless hatred in the same admission.
  • Google Buzz Makes Gmail Social – If you haven't got it already, internet mega lords Google are trying to get a steal in the social networking space and microblogging status updates. Google Buzz is not disimilar to Twitter but sits within users existing Gmail system, and favours a 'closed' network of people you already email, thus being more like Facebook. I can't see this being the big killer app of 2010, however, there are probably uses for business-to-business communications from those who aren't as public or prolific as Twitter users. The big win: It sits where you already are (your email), no need to visit third party sites/services. The big lose: if you aren't using Gmail day to day, it's unlikely to take off, thus limiting its potential to grow.
  • Measuring Engagement is just another term for Measuring Relationships – Good article from a PR's perspective applying relationship engagement particularly within a social media context by applying Grunig's relationship theory. The advice is to measure not just the metrics but the move from 'lurker' to active participant and advocate in your different channels (this can be done quantatively, but I would think impossible to track individual's usage on multiple channels (and potentially unethical) but certainly aggregating changes in user behaviour i.e. new 'retweeters' each month or those entering more engaged programmes is positive for organisations or brands who wish to build long-term communities of interest.
Share

These are my links for February 9th through February 11th:

  • New BBC Director Mandates Journalists Use Social Media – Look like BBC, along with other news rooms, are insisting that journalists 'get with da programme' and get connected with Twitter, RSS etc as a news gathering and feedback reponse. Hoorah.
  • Cross platform storytelling links – Some links I will soon be checking out to interactive storytelling projects from an Indie Training Fund event I recently attended.
  • Big brands see mixed results on Twitter – US stats showing many big brands are achieving more success on Facebook than Twitter, where even Apple don't have a presence (is this REALLY true?). Article suggests Twitter is waning in popularity, but actually for me it's maybe taking up on more specific niches which attract special interest group and a more connected community (and big brands, that probably doesn't include you).
Share

These are my links for January 25th through January 26th:

  • Revealed: The most effective Healthcare Engagement Strategies in the world – Creation Interactive are a digital engagement specialist agency, who have a lot of clients in healthcare. I've started working with them recently in the emerging field of digital engagement (which I predict will become big in 2010). Their recent healthcare engagement awards list some interesting approaches global businesses are using in investing in community content and services using social media settings which benefit both users and increases business reach. The win-win of digital engagement.
  • Finding The Long Tail In Music – More interesting US led discussion on the long tail – does it work in music? Can musicians succeed without the music machine's marketing muscle? My own research showed a lot of pros and cons, and was inconclusive. Mike Masnick from Techdirt is firmly a new media evangelist, but the overall discussion here is varied.
  • HarperCollins Publishers Expands Its Digital Strategy With the Launch of Inkpop, an Interactive Writing Platform for Teens – A somewhat interesting diversion: teen publisher divison of major publisher launches a platform for teen writers (and those writing for teens) to publish short stories, poems etc. and uses community and user rating to seek out fresh talent. The platform itself for me was somewhat drab but functional, but it shows a new openness in publishing to putting editorial out to graze, and letting the market talent scout (thus saving time and money).
  • Twitter User Growth Slowed From Peak of 13% in March 2009 to 3.5% in October – Hubspot's latest report on Twitter shows a slow down in new user registration, but an increase in user activity. It's actually really difficult to track Twitter as most people use third party apps to access their Twitter feed (I use TweetDeck). This article shows the average tweets, followers and following which is the baseline means of measuring the success of Twiter. Looking at the graph, it looks like the media spark gave Twitter an almighty boast in mid 2009, before a slow down to earlier, lower levels.
  • Why Diversity Can Backfire On Company Boards – Article on how to successful manage the (usually unsuccessful) fusion of diversity in board membership. This applies equally to a corporate, independent small company, or an arts or non-profit board.
Share

These are my links for January 19th through January 21st:

  • How Social Media Helps One Small Business Connect with Fans – Another example of how a small local business (selling computer bags) can connect with international customers and build loyalty using social media. Not big numbers but tangible levels of interaction & engagement. Win-win.
  • Why Social Media Isn’t for Everyone – Intelligent article on why social media won't work for all businesses: it's a game changer with transformative power, but if you just want to hit quarterly sales targetted without changing, it may not be the best investment to make.
  • Google’s Real Time Search Impact on B2B Companies – More on Google's latest shift into including real-time search results from Twitter. This could signify a new approach where brands will need to engage in social media (particiularly Twitter) to rank highly in search, however, could quickly lead to abuse as business 'twitterfy' setting up auto-tweets optimised to their keywords. Given Google also signify Twitter ranking (quality and followers), this approach is likely to lead to limited gains.
Share
Follow me