These are my links for January 29th through January 30th:

  • Social Media Marketing: How Pepsi Got It Right – Pepsi are another major brand who are dropping their Superbowl ad this year and diverting the $20M (!) into social media engagement campaign. Staggeringly their crowd-sourced new brand development Mountain Dew gained traction from half a million Pepsi fans. This show, where brand loyalty exists, social media is a superb way of using fans to test the market and create word-of-mouth engagement. Big bucks thrown at social media will shift the landscape again, perhaps not all in a postiive way for smaller businesses.
  • CIPD – Social networking for HR – I'm speaking at this CIPD event on 4 Feb in Kettering with Alec McPhedran from Skills Channel TV. We're talking about social media for HR professional and developing social media strategies.
  • The state of social learning and some thoughts for the future of L&D in 2010 – Detailed article with links to top 100 social learning resources and how learning professional are using digital/online tools within learning contexts.
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Last weekend I had an intensive time on a training course. I’m doing a Chartered Management Institute High Growth Coaching Diploma, which is being run by Exponential as part of a programme sponsored by the East Midlands Development Agency’s High Growth Programme to support regional businesses with potential. I was hoping for a bit of a jolly in a nice hotel in Northamptonshire, but of course our public-funded sponsors duly put us to our paces in a 48-hour workathon not unlike an episode of “The Apprentice”.

Placed in a five-person team, we had a series of challenging business modelling exercises to grow a telecoms company, competing with three other teams for market domination. That in itself was a spreadsheet-from-hell exercise, but as the Board of Directors we had to set our code of conduct and strategy. Sesssions were fast-placed and taxing, but half-way through John the course leader announced that as this was a coaching programme, we’d be tested on how true we were to our strategy and conduct – not solely on the bottom-line. The challenge was keeping our nerve and balancing strategic and human relationships with operational ‘get it out the door’ delivery.

Fortunately, my team got on very well – we were blessed with a wealth of experience in marketing, operations and technology from Diane, Mike, John and Adrian – quite literally, as one of the team was a Reverend. As the least skilled member of the team, I was duly elected MD and it put me through my paces (as the youngest coach on the course by the best part of a decade), and tested my mettle in establishing collaborative leadership and focusing on our goals.

We actually had a lot of fun. And we came back with the booty – we won the greatest market share, greatest profit (*grins smugly*). And we were voted the top team who stuck to our conduct and strategy. Woop! I think the key to our success was having shared goals – and I learnt a lot from the course as to how clients need to have a shraed focus, values and to continual evaluate what they are trying to achieve and measuring performance. Having a good sense of humour and fun, being amendable and flexible in attitude, also helped a lot. We benefited from diversity in experiences within our team and it made me recognise that in this context, very much away from the creative industries bubble I work in, my approach was actual quite innovative, risk-taking and radical compared to my peers from more steady-state industries.  The yin-yang combination in this kind of bootstrapping environment is a lot stronger than mono-cultures many businesses (especially creative ones) envelope themselves in.

I enjoyed our winning bottle of wine at home, after two crashed wedding parties, a muddy walk thorugh the country and sauna later. Shame to let those lovely facilities go to waste…

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