These are my links for February 27th from 11:28 to 11:44:

  • Web Strategy Matrix: Google Buzz vs Facebook vs MySpace vs Twitter – The ever insightful web strategist Jeremiah Owyang from Silicon Valley offers a long view comparison between the major social status update services (Google Buzz, Facebook, Twitter and MySpace) and the opportunities and challenges in the future.
  • Facebook PayPal Deal Spurs International Ad Sales – Facebook are starting to dip their toes more fully into the waters of ecommerce directly with members, after initial experiments with in-network currency. This is good news for content producers as it s signals Facebook are avoiding the follies of their declining big brother MySpace by aggregating the people then failing to offer a marketplace. Hopefully good news for musicians – signalling Facebook could, I believe, become THE new destination for independent music online.
  • The next great red herring after social media – Paul Grant from Creation Healthcare (who I work with as an Associate) with an interesting take on digital strategy: back in the '90s 'webmasters' were the high ticket earning 'gurus' who educated mere mortals as to how to set up a web page. Today's social media gurus will have their day ("Imagine if I recommended that we define an “iPad Strategy” – you may think I was a little over-zealous") – I actually think they are already deadweight. Engagement is a 'real world' issue and strategy needs to focus on how digital supports core business objectives.
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These are my links for February 24th through February 27th:

  • Low-Hanging UX Fruit, How a Well-Designed “Thank You” Inspires Community Uptake – The Carsonified blog Think Vitamin is a fantastic read, it's all about web design and usability, which to a non-techy like me is hugely understandable and engaging. Their case studies are well worth studying: this one on improving a conversion goal (increasing prospective students to join a Facebook page) showed a massive 1000% uptake. I've always been sceptical about usability claims for conversion (surely if the content and message is the same the effect is more-or-less the same?), from this evidence I'm prepared to seriously rethink my point of view.
  • Italian privacy: Google officials convicted in video bullying case – For once, I actually feel sorry for Google. This case, where Google employees have been convicted for hosting a video depicting a crime on Google Video, is 'PC gone mad' and could have serious implications for those of us working in creating spaces to allow user generated content.
  • Sellaband Not Quite Dead Yet, Waiting For White Knight’s Signature – The great dream of online music services replacing traditional labels directly with audiences…seems to have bitten the proverbial. Sellaband, one of the VC-funded leaders in this space are borderline bankrupt, and this artists critique of her treatment: http://www.mandyleigh.com/sellaband/ seems to suggest all the same problems of days of old: focused too much on profit, not enough on A&R (probably less so than most indie labels), and limited support for marketing and promotion.
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These are my links for February 19th through February 22nd:

  • What women want… from online games – Summary of research into habits of women who play social games. In short: they like to play for a short amount each week, they don't want to pay, they still feel stimatised as 'coming out' as a gamer.
  • Blogging Innovation: Four Models for Competitive Crowdsourcing – An explanation of how different forms of crowd engagement can work, by filtering through experts or directly to an audience, and the relative merits of both.
  • HOW TO: Make Your Small Business Geolocation-Ready – Mashable article great for retail and 'real world' businesses on places to get listed and take advantage of the new phenomena of connecting real world places with mobile digital interaction, e.g. virtual loyalty cards.
  • There’s No Future in Digital Strategy… – Well I may as well pack up and go home then.
    Ah…
    …But there will always be a future for strategy in a world going digital.
    It's subtle, I think I agree. It's a business strategy for a 'going digital world' not just limited to the strategy for what we do using digital. And this fits perfectly with the ethos of what Digital Consultant do: helping you to succeed by building strategies for the digital economy. Voila.
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This week I have been immersed in a world of stories, or rather contemplating the methods of creating and telling a story and defining what are my own ‘catalogues of narrative’ for my latest online storytelling project which I’m currently developing.

Telling stories on the big screen

It started last Saturday with a screen writing workshop at The Art Organisation (a wonderfully informal community venue, perfect for this fun and interactive workshop) in Nottingham, organised by local screen writer Adrian Reynolds.  Adrian got us thinking about both the mechanics of writing for the visual medium of film, asking us to come up with concepts for films without words which differentiate film as a visual storytelling medium rather than the ‘talking heads’ of television drama.  We looked at narrative structures for film schematics like the hero’s journey.  The mechanics of this are nothing new: these story structures can be applied to everything from Greek legends to The Godfather.  I’m convinced my online story needs to consider these structures – even short form  fragmented content online has to consider the overall journey of the viewer. It would be interesting to see how I can overlay the format of a classic story onto something that plays out through a series of intertextual multimedia elements.

Storytelling for the web

On Wednesday I attended a workshop organised by Media Sauce on making money from multiplatform content.  There’s a good write-up by the aforementioned Adrian Reynolds on what we discussed around IP, content formats and the evolution of TV commerce.

I was pleased to be offered a multiplatform training grant from media skills training body Skillset, which has afforded me the time and expertise to deepen my knowledge of online content  – flexing both my business and creative muscles.  A workshop earlier this month with major interative drama producer Sean Coleman focused on interactive storytelling: I stumbled my way through a description of my drama which has a genre (comic mystery) and a technical platform (Facebook) but scant details yet on the narrative.

My approach is unusual: unlike most film-makers-turned-interactive producer, I come from a technical background as a web producer, en route years as a web writer and editor, via a degree in music and drama.  But ‘doing’ rather than ‘telling’ a story places me at a different part of the creative process at conception which is for me a wide unknown space.  At both workshops, my fellow television and film trainees told me: it’s all about the story. Have the story and you have something you can create from and sell. For interactive storytelling this still poses a challenge: but it’s about using the mechanics to play through compelling characters and story.

Telling winning stories for sales

Thursday was the end of a the Exponential training programme, a course I participated on last year, with gruelling business simulations, skills accrediting and epic report writing eventually qualifying me as the first person in the UK with a Diploma in Strategy Business Coaching.  

John Leach from Winning Pitch was an inspirational speaker: his plain-speaking and driven ‘get off your arse’ approach to business placed the ‘win’ as all about YOU: research shows that 70% of a relationship the client chooses with their consultant is down to your personal relationship: do they like you?  Can you get on?  That’s why personal branding is becoming so critically important across all businesses. John’s message a wake-up call for me, as I’ve focused so much energy in recent years on improving my technical skills and sector knowledge – which comes way down the list of why people buy from each other.

Passion is critical in telling your story: business is about fun, fame, fortune and the future.  Strategy is about your personal intention, and success is ascribed to 20% thinking (or strategy) and 80% doing.   John like to have a ‘rant’ about the big issues in his field: have a point of view, get your voice heard – I can’t think of any better way a business can do this than by starting a blog.

Pitching is another form of storytelling for the purpose of selling – what’s the message?  Why me?  Why now? What’s the relevance of what I do to the bigger picture?  Telling a new story is a critical factor for success: there is no traffic on the extra mile. Disney have a ‘cash extraction strategy’ but you part with your pictures-of-the-president with a smile, buying into their world.  Lucosade turned a drink for sickly children into a success product for aspiring sports stars – with a little celebrity storytelling via advertising.

John emphasised that despite being in the service business, as coaches we too can say ‘no’ to clients if the relationship doesn’t fit – selling isn’t just a one way process, and only good relationshipsyield good work. As a business, you need to build long-term gains, not just short-term wins.  I’m going to put John’s advice to the test with some ‘pitch training’ I’m doing on my new digital strategy next week.

Today’s marked the end of a small journey in my own career – in a transition to a novice to a newly qualified business coach.  I’m so proud my team from back in Oct 2008 won Exponential’s winning team award – plus I was shortlisted for most improved coach and outstanding achievement – something I’d never thought, as someone far less experienced, than my peers, I could achieve.  I’m grateful to John, Anne-Marie and the team at Exponential – not to mentioned the other coaches on the programme who’ve been a wealth of support with their experience, wisdom and generosity – for helping me through this mini ‘hero’s journey’ in my own journey.

Are we sitting comfortably?  The Story event, Conway Hall

I  rounded off this epic week with The Story, an event at Conway Hall organised by Matt Locke (who’s ‘day job’ is head of education commissioning at Channel 4, thus the wonderfully diverse and high level speaker list) all about the art of relaxing and enjoying a good story.  The diversity of stories told today was immense: from “Harrison Fraud”, the tale of a tested business relationship told out by forged faxes and letters from Harrison Ford by Tim Wright, considerations of graphic novel telling by Sydney Padua and Livity’s  inspiring tale of Jody McIntyre, a wheelchair using MC, blogger and political activist whose only story includes a journey up Mountt Picchu and student union lock-ins, with his tag line ‘that’s just how I roll’. Neither patronising of what a ‘brave hero’ Jody was, his story was inspiring  as a great person achieving great things against the odds – classic stuff of legends.

Intriguingly, these mix of stories – superb, average and surreal– in many genres and tastes, gained such differing responses from the audience – we all had our best and worst, and these radically differed.  I personally loved Aleks Krotoski’s  slide show of the ‘hidden story’ of the making of her current BBC2 documentary The Virtual Revolution, showing the exciting journey, and frustration of ‘making telly’ when you’re passionate about the subject – others I spoke to thought this was ego-centric self-promotion.  The highlight for some was experimental theatre storyteller Tim Etchells of Forced Entertainment telling monologues of expletive ridden visions of celebrity hell where leading Hollywood ladies thrust Oscar’s up their arse.  I found it an indulgent, misogynistic mix of Naked Lunch cliches and uncomfortably awful stand-up comedy.

The story was starting to unfold: many voices, many styles, many messages make a good story.  But as I learned in a storytelling course at university, the story comes alive through the art of telling – it’s all about communicating the meaning and passion to others in a very personal one to many conversation.  Which comes back to my ‘day job’ of digital strategy and particularly social media marketing, enabling a big action through interlinking many stories and conversations.

Today the story continues, I’m indulging in one of my (many) unconventional interests – telling stories through games.  I’ll be participating in a futuristic group story for 40 people set in a dystopian future, creating our own social stories within the bigger picture – again, not unlike the message vs medium forms of social marketing.  Some would call this a cutting edge form of interactive drama.  We know it’s a great way to have fun.

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These are my links for February 15th through February 19th:

  • 500 Internal Server Error – 500 Internal Server Error
  • Radio DJ Pete Price targeted by fake blogger – Interesting story from Liverpool: a blogger poses as an opinionated radio journalist to garner more publicity for his 'rants'. Assuming some one else's identity on line is (I presume) a crime, but it's an interesting form of direct action – e.g. people setting up MySpace, Twitter accounts etc. passing off as celebrities.
  • Two-screen TV: terms of engagement – Article in Broadcast, the TV industry magazine, on 'two screen tv' – the idea that you can have an interactive presence to a TV show during live broadcast, by presenting online games, tools and features for the breaks and to encourage users to participant. An interesting case study of Channel 4's 'surgery live' – a week long surgical screening experiment where users asked questions by Facebook and Twitter.
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